Refund policy

We want you to be completely happy with your order — that’s the whole vibe here.

If your item arrives misprinted, damaged, or defective, email us within 7 days of delivery with:

  • Your order number

  • A photo clearly showing the issue

We’ll review it and, if approved, send a replacement or refund. No need to mail anything back. 

Because each item is made to order, we’re not able to accept returns or issue refunds for:

  • Items that don’t fit as expected

  • Color differences from screen to real life

  • Buyer’s remorse (just not feeling it anymore)

We strongly recommend checking the Size Guide before ordering to avoid sizing surprises. We get it — online shopping can be tricky. But as a small, boutique company, we’re not able to process exchanges at this time.


Have a question? Need help?

Email us at info@enzo-collective.com — we’re a small team, but always happy to help when something’s off.