Refund policy
We want you to be completely happy with your order — that’s the whole vibe here.
If your item arrives misprinted, damaged, or defective, email us within 7 days of delivery with:
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Your order number
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A photo clearly showing the issue
We’ll review it and, if approved, send a replacement or refund. No need to mail anything back.
Because each item is made to order, we’re not able to accept returns or issue refunds for:
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Items that don’t fit as expected
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Color differences from screen to real life
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Buyer’s remorse (just not feeling it anymore)
We strongly recommend checking the Size Guide before ordering to avoid sizing surprises. We get it — online shopping can be tricky. But as a small, boutique company, we’re not able to process exchanges at this time.
Have a question? Need help?
Email us at info@enzo-collective.com — we’re a small team, but always happy to help when something’s off.